Do you provide a dedicated IP address with each domain name?

No, our domains are hosted with shared IP addresses. Currently the only valid reasons we accept for IPs are for use with SSL certificates and name servers. If you feel your request is valid even though it does not meet the previously stated criteria, then please inquire via a support ticket. reserves the right to refuse requests it does not feel are valid. Customers are charged $2 per month for IP’s.

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Can I see how much disk space and Data Transfer my domain names are utilizing?

Yes. That information is available in your Control Panel.

If I sign up for an account, will you provide me with help and assistance?

YES!! First rate and rapid support is our OBSESSION. You can contact us for very fast, friendly...

Why don't you provide telephone support through a call center?

Call centers are extremely expensive to operate and would force our prices up significantly. We...

How fast do you answer support questions?

Support replies are answered ALWAYS within a few hours, 7 days a week, 365 days a year. Most...

If I buy a plan and want to upgrade that plan to the next higher plan, is that possible?

Yes, certainly. We will simply require you to submit a support ticket and your account will...

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